When There Is No Fine Print: Adventures in Car Rentals

On Saturday, I was slated to leave Tennessee at around 1 p.m. to drive to Florida so I can visit my parents before I head back to California. The plan was to go to the airport, pick up the rental car, drive the car to Florida, and then return the rental car to the airport in Florida the next day.

Reader, that is not what happened.

First, we were a little late to the airport because my friend had to pick up the grocery order. That part was fine except that she forgot some of the groceries in the car, which meant my daughter and I were out of some of our road snacks. This was not entirely my friend’s fault because it wasn’t until we were almost to the airport that I realized I had forgotten the fruit. So that was sad, but you know. Easy enough to deal with.

Then, once I got to the airport I discovered that they wouldn’t rent me the car.

As I have mentioned before, I am committed to getting out of debt. Part of that commitment means that I cut up my credit card over a year ago and have gone cash/debit only. Now, on the rental car company’s website it says that they take debit cards. The website even says to double check that the location you are using takes debit cards. So I double checked, and the location does indeed take debit cards. Yet, NOWHERE on the ENTIRE SITE does it say that you cannot use a debit card for the security hold thing if you’re going airport to airport UNLESS you are scheduled on a flight FROM the airport you are returning the car to. And I know it doesn’t because I read through the fine print AND double checked the debit card policy.

So obviously I didn’t find that out until I got to the actual counter of the rental car company.

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